FREQUENTLY ASKED QUESTIONS
You can reach our customer support team by filling out the contact form on this page or by emailing us at [email protected]. We strive to respond to all inquiries within 24 hours.
Our business hours are 9:00am - 5:00Pm. However, you can contact us anytime, and we'll get back to you as soon as possible during our operational hours.
At this time, we provide support primarily through email and our online contact form. This allows us to efficiently track and resolve customer inquiries. Rest assured, our team is dedicated to providing prompt assistance via these channels.
Once your order has been processed and shipped, you will receive a confirmation email containing tracking information. If you have any questions or concerns about your order status, feel free to contact us, and we'll be happy to assist you.
Details about our return policy can be found Return Policy. If you have any questions or need further assistance regarding returns or exchanges, please don't hesitate to reach out to us.
No, we offer only shipping to United State. Shipping rates and delivery times may vary depending on your location. For more information about international shipping, please contact us.
If you encounter any technical issues while using our website, please let us know by contacting our technical support team at [email protected]. Be sure to provide as much detail as possible so that we can assist you effectively.
Yes, we take the security and privacy of your personal information very seriously. Any information you provide to us is handled in accordance with our privacy policy, which you can review privacy policy page.
CONTACT US FOR ANY QUESTIONS
Contact Us
367 St Marks Ave unit #633, Brooklyn, NY 11238
Monday-Friday 9:00-19:00