INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I get in touch with your customer support team?

You can reach our customer support team by filling out the contact form on this page or by emailing us at [email protected]. We strive to respond to all inquiries within 24 hours.

What are your business hours?

Our business hours are 9:00am - 5:00Pm. However, you can contact us anytime, and we'll get back to you as soon as possible during our operational hours.

Do you offer phone support?

At this time, we provide support primarily through email and our online contact form. This allows us to efficiently track and resolve customer inquiries. Rest assured, our team is dedicated to providing prompt assistance via these channels.

How can I track my order?

Once your order has been processed and shipped, you will receive a confirmation email containing tracking information. If you have any questions or concerns about your order status, feel free to contact us, and we'll be happy to assist you.

What is your return policy?

Details about our return policy can be found Return Policy. If you have any questions or need further assistance regarding returns or exchanges, please don't hesitate to reach out to us.

Do you ship internationally?

No, we offer only shipping to United State. Shipping rates and delivery times may vary depending on your location. For more information about international shipping, please contact us.

I have a technical issue with your website. Can you help?

If you encounter any technical issues while using our website, please let us know by contacting our technical support team at [email protected]. Be sure to provide as much detail as possible so that we can assist you effectively.

Is my personal information secure when I contact you?

Yes, we take the security and privacy of your personal information very seriously. Any information you provide to us is handled in accordance with our privacy policy, which you can review privacy policy page.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    Contact Us

    367 St Marks Ave unit #633, Brooklyn, NY 11238

    Monday-Friday 9:00-19:00

    +1 (646) 914-0868

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