INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Here are the question that are frequently asked  by our customers. Hopefully you will find your answer too if not then feel free to contact us by our Contact Us form

What types of Home Decor products do you offer?

We offer a wide range of home decor items, including but not limited to wall art, decorative accents, lighting, Outdoor, Furniture, candles and holders, rugs, cushions, throws, vases, and more. Explore our catalog to discover the perfect pieces to enhance your living space.

How can I place an order?

Ordering from us is easy! Simply browse our website, add the items you'd like to purchase to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be on its way to you soon.

What payment methods do you accept?

We accept payments via credit/debit card (Visa, Mastercard, American Express), PayPal, and other secure payment gateways. Your payment information is encrypted and protected to ensure a safe and seamless transaction.

How long will it take to receive my order?

Delivery times vary depending on your location and the shipping method but we usually deliver order in 2-5 days with our courier partners like FedEx, DHL, USPC, UPC . Typically, orders are processed within [insert processing time] and shipped out shortly thereafter. You can track the status of your order using the tracking information provided in your shipping confirmation email.

Can I cancel or modify my order after it's been placed?

We strive to process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us as soon as possible. Once an order has been shipped, it cannot be modified or canceled. 

How can I contact customer support?

Our dedicated customer support team is here to assist you with any questions or concerns you may have. You can reach us by filling out the contact form on our website or by emailing us at [email protected]. We aim to respond to all inquiries within 24 hours.

Are your products eco-friendly or sustainably sourced?

We are committed to sustainability and environmental responsibility. Many of our products are made from eco-friendly materials or sourced from suppliers who adhere to ethical and sustainable practices. Look for our eco-friendly and sustainable labels on product pages for more information.

How do I care for my home decor items?

Proper care and maintenance can prolong the life of your home decor items. We recommend following the care instructions provided with each product. Additionally, you can find general care guidelines on our website's FAQ or product pages. If you have specific questions about caring for a particular item, feel free to contact us for assistance.

Are your home decor products handmade or mass-produced?

We offer a mix of handmade and mass-produced home decor items to cater to different preferences and budgets. Handmade products often showcase unique craftsmanship and attention to detail, while mass-produced items are typically more affordable and readily available. You can find information about the production methods of each product on our website.

Do you offer installation services for large or heavy items?

While we don't provide installation services directly, we can recommend professional installation services in your area for large or heavy home decor items such as furniture, mirrors, or wall art. Feel free to contact us for recommendations or guidance on finding a reputable installer near you.

Do you have a showroom or physical store where I can view your products?

At this time, we operate exclusively as an online eCommerce store and do not have a physical showroom or retail location. However, we strive to provide detailed product descriptions, images, and customer reviews on our website to help you make informed purchasing decisions. If you have any questions about a specific product, please don't hesitate to reach out to us for assistance.